Payment Policy | Container Quest

 

Payment Policy

Effective Date: January 20, 2025

At Container Quest, we’re dedicated to providing our customers with a transparent and secure shopping experience. This Payment Policy outlines how we handle payments for purchases made on our website https://containerquest.com/ and is designed to align with Google Shopping Ads policies to ensure compliance and build trust with our customers.

Accepted Payment Methods

We accept a variety of payment methods to accommodate our customers’ preferences, including:

  • Cash App
  • Zelle
  • Bitcoin

Note: We may modify available payment options based on customer demand and regulatory compliance.

Payment Process

  1. Checkout: After selecting your desired products, click the cart icon and proceed to checkout.
  2. Payment Information: Enter your payment method details, billing address, and shipping address.
  3. Review Order: Check your order summary, which includes products, shipping costs, taxes, and total amount payable.
  4. Submit Payment: Click the “Submit Payment” button to process your transaction.

After payment is successfully processed, you will receive an email confirmation with a summary of your order. This email serves as your receipt and proof of purchase.

Payment Security

We prioritize the security of your personal information and take several measures to safeguard it:

  • SSL Encryption: Our site uses Secure Socket Layer (SSL) encryption to protect sensitive data during transmission.
  • Reputable Payment Processors: Payments are processed through trusted third-party providers that comply with industry standards.
  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standards (PCI DSS) to protect cardholder data and prevent fraud.

We will never store your credit card information on our servers.

Transparency of Charges

  • Clear Pricing: All prices listed on our website include applicable taxes and additional fees such as shipping and handling.
  • Currency: Prices are displayed in US Dollars (USD)
  • Pricing Accuracy: We strive to ensure pricing accuracy on our site. However, in the rare event of an error in the pricing of items, we reserve the right to cancel or correct your order before processing.

Refund and Cancellation Policy

  • Refunds: For details on how to request a refund, please refer to our Refund Policy.
  • Cancellations: You may cancel your order within 24 hours after the order is placed. After this time, orders may be processed and shipped according to our shipping policy.

Chargebacks and Disputes

If you need to dispute a charged transaction, please reach out to our customer support team within 30 days. We aim to resolve any issues quickly and fairly.

Ethical and Responsible Payment Practices

At Container Quest, we are committed to maintaining ethical payment practices. This includes:

  • No Hidden Fees: We believe in clear communication regarding any fees associated with your purchase.
  • Data Privacy: We respect your privacy and ensure that your data is handled according to our Privacy Policy.
  • Customer Support: Our support team is available to assist you with any payment-related questions or concerns.

Contact Us

If you have any questions or concerns regarding our Payment Policy, please do not hesitate to reach out:

  • Email: info@containerquest.com
  • Phone: +1 (915) 216-2887
  • Address: Dolson Ave Middletown, NY 10940, United States
  • Business Hours: 08:00-17:00,(Mon-Sat),(GMT-05:00) Eastern Standard Time (New York).

 

 
By using our website or providing your information to us, you acknowledge that you have read and understood this Payment policy